What are your shipping costs?
Please be aware: wait times caused by customs or cross border inspections are beyond the control of One Tough Mother or our shipping carriers. Any additional taxes, duties or fees associated with import are the responsibility of the purchaser.
How soon will I receive my order?
Order ship out every Monday and Thursday (or sooner), unless otherwise indicated.
Need your product sooner? We understand the time sensitivity and never want anyone to miss out. Reach out to firstname.lastname@example.org - we can usually urgent accommodate requests.
I live in the BC, can I do pick up?
Absolutely! We offer free contact-less pick up for local orders in Vancouver or Ladysmith, BC. Select "Local Pickup" at the check out.
Can you guarantee a delivery date?
We can guarantee when a package will go out for shipment, but due to high volumes, carriers are not currently guaranteeing parcel delivery dates.