What are your shipping costs?
To ensure that your package arrives quickly and that its location can be tracked across the border, we have implemented the following shipping flat rates:
How soon will I receive my order?
Order ship out every Monday and Thursday (or sooner), unless otherwise indicated.
Need your product sooner? We understand the time sensitivity and never want anyone to miss out. Reach out to firstname.lastname@example.org - we can usually urgent accommodate requests.
I live in BC. Can I just pick up the package myself?
Yup - we offer free, contact-less pick up for local orders out of Vancouver and Ladysmith, BC. Select "Local Pickup" at the check out.
Can you guarantee a delivery date?
We can guarantee when a package will go out for shipment, but due to high volumes, carriers are not currently guaranteeing parcel delivery dates.
This guide is for the expectant mom or parent who wants to be prepared for life after baby so they can focus on what matters: an easier, quicker recovery... and snuggling their sweet, new baby. Get this must-have guide free with any gift box purchases.
I'm thinking of buying this for a pregnant friend. When is the right time?
This is the perfect pregnancy gift - and the sooner the better! The more time spent preparing, the better the postpartum experience will be. If baby has already been born, the Breastfeeding Bundle is a great option.
Does One Tough Mother provide medical advice?
Nope, we're not doctors! One Tough Mother provides information about pregnancy and the postpartum experience, but we are not health care professionals nor can we speak to everyone's unique circumstances. Please consult with a medical professional if you have any health concerns, or before using any contents of the kit for your postpartum care.
I'm a health care professional or retailer who is interested in selling your products. Do you have a wholesale program?
We sure do! We'd love to chat. Please reach out to email@example.com for more information.
Returns + Refunds
Due to the nature of our products, we are unable to offer returns. Please reach out to firstname.lastname@example.org if you are unhappy as we will always work to make it right.