faq

SHIPPING

How much does shipping cost?

  • The Postpartum Survival Kit always ships free within Canada (international shipping rates will be calculated at check out).
  • The Thrive Mama Bundle ships with a $5 flat fee.
  • Shipping on all other orders under $55 ship with a $7 flat fee.
  • Shipping on international orders will be calculated at check out.

How soon can I expect to receive my order?

Order shipments are fulfilled and sent once weekly.*

If you require your order immediately, please reach out to info@imonetoughmother.com and we will gladly work something out. We never want a Mama to go without all the things she needs!

*In light of current COVID-related shipping delays, we are fulfilling orders twice weekly to ensure Mamas receive their items asap.

I live in Vancouver. Can I just pick up the package myself?

Sure! Send an email to info@imonetoughmother.com and we'd be happy to work something out.*

*We are able to accommodate a contact less pick up within the current context of COVID-19.

THRIVE MAMA PRODUCTS

Why is it important to buy clean, vegan postpartum products?

As Mamas, we're shaping the world for our babes. That’s why being clean & eco-conscious matters: our products are vegan, paraben-free and made from every certified organic ingredient available from trusted, local providers — while always putting the needs of brand new Mamas first.

POSTPARTUM SURVIVAL KIT

What comes with the kit?

The kit contents are the result of months spent asking Moms - expecting, first time, Moms of eight! - about their must-have items for postpartum recovery:

  • Thrive Mama Nipple Balm
  • Thrive Mama Perineal Spray
  • Thrive Mama Bath Tea
  • Thrive Mama Postpartum Book.
  • Disposable nursing pads
  • Reusable nursing pads
  • Peri bottle
  • Hospital mesh underwear
  • Maxi pads
  • Reusable aluminum straw

Who is the Postpartum Survival Kit for?

This kit is for any expecting Mama! We primarily see this kit purchased in two ways: 

  1. By a really great friend who brings it to a baby shower as a gift.

  2.  By a really great friend who sends it direct to Mama (we also offer the option of adding a handwritten card, which most people do). 

Why do you only release 50 kits monthly?

One Tough Mother is a Vancouver-based, Mama-owned small business. For us, the most important thing is that we are delivering high-quality, high-integrity products that truly help Mamas thrive. At this time, in order to do that, we sacrifice producing volume. We'd say it's worth it.

I'm thinking of buying this for a pregnant friend. When is the right time?

Any time in the months leading up to your friend's due date is great! We've also worked with gift givers and Mamas to get the kit into the hands of already-postpartum Mamas immediately, though we recommend sending before baby arrives.

What's the Thrive Mama Postpartum Book all about?

Based on the result of the input from hundreds of Moms, the goal was to provide as comprehensive a resource for Mamas as possible. Far and wide we heard that what Moms really wish they had was more information as they enter this phase of motherhood.

It's not enough to just say, hey, here's a nipple cream... Mamas need to know WHY they might need it!

The Thrive Mama Postpartum Book provides practical information that will help new Mamas navigate pregnancy, birth and that early postpartum period.

GENERAL

Does One Tough Mother provide medical advice?

Nope, not a doctor! One Tough Mother provides mamas-to-be with information about the postpartum experience and motherhood, but we are not health care professionals nor can we speak for all mothers. Please consult with a medical professional if you have any health concerns, or before using any contents of the kit for your postpartum care.

I'd like to order multiple kits. Can I get a discount for bulk requests?

One Tough Mother does not have a formal bulk discount, but we're committed to spreading the love! Please reach out to info@imonetoughmother.com to chat more.